Currently shipping to USA & Europe only • Designed with purpose
Refund & Returns Policy
Our Promise
At SQD Wear, we take pride in the quality and meaning behind every piece we create.
If something isn’t right, we’re here to make it right.
1. Returns
You can return eligible items within 14 days of receiving your order.
To qualify for a return:
- Items must be unused, unwashed, and in their original packaging.
- Tags and labels must still be attached.
- Proof of purchase (order confirmation or receipt) is required.
Non-returnable items
- Custom-made or personalized products
- Sale or discounted items
- Gift cards
2. Exchanges
If you’d like to exchange for a different size or color, please get in touch with us first.
Exchanges are subject to stock availability.
To start a return or exchange, email:
📧 shop@sqdwear.com
3. Refunds
Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees (including returns) are non-refundable, except for damaged or incorrect items.
4. Damaged or Incorrect Orders
If your item arrived defective or not as ordered, please contact us within 7 days of delivery and include photos of the issue.
We’ll replace or refund the item at no cost to you.
5. International Orders
For international orders, return shipping costs are the customer’s responsibility unless the product is faulty.
Customs fees or import duties are non-refundable.
6. Contact Us
For all returns, exchanges, or refund inquiries:
📧 shop@sqdwear.com
We’ll respond within 24–48 hours.
SQD Wear
Built for thinkers, makers, and doers.
Every piece carries meaning — a reminder to move forward.